Retour et remboursement

Retour et remboursement

Droit de Right of revocation, consequences of revocation

Right of revocation:

You have the right to revoke your contractual statement within 14 days and without stating reasons.

The revocation period of 14 days starts with the receipt of the merchandise by you or a named third person which is not the carrier (in the case of recurring deliveries of similar products not before you received the first partial delivery).

In order to execute your right of revocation you have to inform us

Wiedenbeck & Züfle GbR Michael-Kraf-Strasse 15 88250 Weingarten Germany mailto: hallo@retrostiel.de

about your decision to revoke your contract by using a clear statement (e.g. a letter or an e-mail). For the revocation you can use our sample-revocation form, which is however not obligatory.

Address the revocation to:

Eduard Wiedenbeck Conradin-Kreutzer-Strasse 6 78467 Konstanz Germany mailto: hallo@retrostiel.de

In order to not exceed the cancellation period the timely mailing of the revocation (before expiration of the revocation period) is sufficient.

Consequences of revocation:

In case the contract is revoked, we have to pay back all payments received from your part, including the shipping costs (with the exception of the additional costs derived by the fact that you selected a different method of delivery than the offered cheaper standard shipment) immediately and at the latest within 14 days after the reception of the revocation. For the repayment we use the same method of payment, which has been used initially unless we agreed otherwise; in no event the repayment will lead to additional costs on your side.

We have the right to withhold the payment until we received the merchandise back or until it is proofed that the merchandise was sent back, whatever is the earlier date.

You are obliged to send the merchandise back immediately and at the latest within 14 days after the notification of the revocation. The time limit is met if the merchandise was returned before expiration of the revocation period.

The Wiedenbeck & Züfle GbR covers the immediate cost of the return shipment if the price of the returned good exceeds a value of 40,00 EUR. In case you are unable to reimburse us either in total or partially for services received or only in a worse condition, you are required to offer a compensation of equal value. This does not apply, when the deterioration of the merchandise has been checked like it is possible in a shop. The customer shall only be liable for any deterioration, destruction or loss of use resulting from any negligence or intent on his part.

Exclusion of the right of revocation

The right of revocation exists, unless otherwise specified, not with distance contracts

– If the delivery of goods is not pre-manufactured and their production is according to customer specifications or clearly tailored to personal needs.

End of revocation notice